Privacy Policy

Last updated: February 20, 2025

1. Introduction

Welcome to Synthix ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

2.1 Personal Information

• Name and contact details

• Business information

• Login credentials

• Payment information

• Communication preferences

2.2 Automatically Collected Information

• IP addresses

• Browser type

• Device information

• Usage data

• Cookies and similar technologies

3. How We Use Your Information

We use collected information for:

• Providing and maintaining our services

• Processing your transactions

• Improving our services

• Communicating with you

• Analyzing usage patterns

• Legal compliance

• Security and fraud prevention

4. Data Storage and Security

4.1 Storage

Your data is stored on secure servers located in ISO-certified data centers. We implement industry-standard encryption protocols and maintain strict access controls.

4.2 Security Measures

• End-to-end encryption

• Regular security audits

• Multi-factor authentication

• Automated threat detection

• Regular backup procedures

5. Data Sharing and Disclosure

We may share your information with:

• Service providers and partners

• Legal authorities when required

• Third parties with your explicit consent

• During corporate transactions (merger, acquisition, etc.)

6. Your Rights and Choices

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request data deletion

• Opt-out of marketing communications

• Export your data

• Withdraw consent

7. Cookie Policy

We use cookies and similar technologies to:

• Maintain session information

• Remember your preferences

• Analyze usage patterns

• Improve user experience

8. Children's Privacy

Our services are not intended for users under 16 years of age. We do not knowingly collect information from children.

9. International Data Transfers

When we transfer data internationally, we ensure appropriate safeguards are in place, complying with GDPR and other relevant regulations.

10. Changes to This Policy

We may update this policy periodically. We will notify you of any material changes through:

• Email notifications

• Website announcements

• Application updates

11. Data Retention

We retain your data for:

• The duration of our business relationship

• Legal and regulatory requirements

• Legitimate business purposes

12. Contact Us

For privacy-related inquiries:

• Email: privacy@synthix.ai

• Phone: +1 (555) 123-4567

• Address: 123 Tech Avenue, Suite 100, San Francisco, CA 94105

13. Legal Compliance

We comply with:

• GDPR

• CCPA

• Other applicable data protection laws

14. Dispute Resolution

Any disputes regarding privacy will be:

• Addressed promptly

• Handled through appropriate channels

• Resolved according to applicable laws

By using our services, you agree to the terms of this privacy policy. For questions or concerns, please contact our privacy team using the information provided above.